Posted 2 months ago

Director of Claims

TampaOn-siteFull-time

AI Summary

Director-level leader responsible for guiding a homeowners claims organization, including strategy, operations, litigation handling, and cross-functional collaboration.

About this role

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology.

At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded!

As Director of Claims, you’ll provide strategic leadership and operational oversight for our homeowners claims organization. You’ll shape claims strategy, lead high‑performing teams, and ensure exceptional outcomes across complex, high‑exposure claims in a fast‑growing environment.

What You’ll Do

Strategic & Operational Leadership

Lead, support, and develop a multi‑layered team of managers and claims professionals
Oversee overall claims inventory, including investigation, coverage, evaluation, resolution, and litigation management
Set claim handling standards, performance expectations, and resolution strategies across the organization
Direct handling of the most complex and high‑severity claims, including mediations and trials

Litigation, Risk & Cross‑Functional Partnership

Establish negotiation strategies and identify claims appropriate for trial
Select, retain, and oversee defense counsel on litigated matters
Partner closely with Underwriting on trends, case law, and statutory impacts to product lines
Support underwriting decisions through policy and submission reviews, as needed
Stay current on legislation, regulations, and industry developments impacting claims

Talent Development & Continuous Improvement

Provide executive‑level leadership, coaching, and structured performance feedback
Drive training initiatives in partnership with Training & Auditing to elevate claims capability
Champion best practices, analytics‑driven decision‑making, and operational excellence across claims

What You Bring

Bachelor’s degree or equivalent relevant experience
8+ years of P&C homeowners claims experience
4+ years of senior leadership experience managing claims leaders and large teams
Active Florida 6‑20 Resident All Lines Adjuster License
Deep expertise in Florida insurance law and good‑faith claims handling
Proven success overseeing complex claims, litigation strategy, mediations, and trials
Strong people‑leader with the ability to mentor, influence, and scale high‑performing teams
Data‑driven, analytical approach with excellent organizational and prioritization skills
Exceptional written, verbal, and executive‑level communication skills
Proficiency with Microsoft 365 tools (Teams, SharePoint, Excel, PowerPoint, Outlook)
Commitment to living and leading Slide’s Core Values

Skills

Claims AnalyticsClaims StrategyData-driven Decision MakingDefense Counsel OversightExecutive CommunicationFlorida Insurance LawGood-faith Claims HandlingLitigation ManagementMediationsMicrosoft 365 ToolsP&C Homeowners ClaimsPolicy And Submission ReviewsTrialsUnderwriting Collaboration