Director of Serious Illness

Founded in 1982 as Joliet Area Community Hospice, Lightways Hospice and Serious Illness Care is an independent, nonprofit healthcare provider licensed in 11 counties in northwest Illinois. We provide exceptional serious illness care, hospice care and grief support for adults and children.

The majority of our direct patient care is in the field with Lightways team members providing care in the home, nursing facility or assisted living facility. We also have a 24-bed inpatient unit in Joliet. Non-clinical staff are based out of our Joliet administrative offices.

Director of Serious Illness:

The Director of Serious Illness will provide leadership and support to the Serious Illness staff, to ensure quality care is being provided to our patients. This position is responsible for overseeing revenue, productivity metrics, referral relationships, program development and patient satisfaction.

Key Responsibilities:

• Lead and oversee the Serious Illness program, ensuring quality care, compliance, and patient satisfaction
• Manage department operations, including revenue, productivity, and referral relationships
• Develop and monitor the annual budget, tracking expenses and performance
• Guide staff on clinical standards, documentation, workflow, and billing processes
• Drive program development, marketing collaboration, and growth initiatives
• Ensure regulatory compliance, risk management, and alignment with organizational goals

Education/Experience:

• Current RN license
• Master’s degree in nursing, Healthcare Administration, or related field
• Minimum 5 years of clinical leadership experience in palliative care

• Valid driver’s license and insured, reliable vehicle

Benefits:

• 401(k) matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Pet Insurance
• Personal Time Off
• Holiday Paid