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Posted 3 months ago

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Dispensary Agent

Winthrop Harbor - 935 Sheridan RD, Winthrop Harbor, IL 60096, United StatesRemoteFull-time

AI Summary

A Dispensary Agent at Spark'd handles customer intake, ID verification, queue management, order picking and fulfillment, and POS transactions in a cannabis retail setting.

About this role

POSITION

Dispensary Agent (Full-Time)

RESPONSIBILITIES

Dispensary Agents may be assigned to various shifts including Front Desk, Order Picking, and Sales Floor. Responsibilities in these roles include:

  • Management of lobby area, customer queue, ID verification, and intake of customers into the Sales Floor
  • Picking and fulfilling orders for customers, including compliance with State-required inventory tracking procedures
  • Answering customer questions about products and providing expert product advice as necessary to customers and patients at varying levels of familiarity with cannabis
  • Processing customers transactions and operation of the Point of Sale system

LOCATION

Winthrop Harbor, IL

DESIRED EXPERIENCE

  • Retail or customer service experience preferred
  • Some experience and general familiarity with cannabis highly desirable
  • Experience working in a high-volume environment is a plus
  • Experience in any highly-regulated industry is a plus

OTHER REQUIREMENTS

  • Must be +21
  • Ability to be fingerprinted and pass the State's required background check for cannabis agents

BENEFITS

  • Comprehensive and ongoing training on all things cannabis
  • Health benefits (including dental, vision)
  • Retirement benefits
  • Community volunteering incentives
  • Product discounts
  • Cannabis-focused co-workers and culture

Skills

Cannabis Product KnowledgeCompliance ProceduresCustomer IntakeId VerificationInventory TrackingOrder FulfillmentPOS System OperationRetail Sales

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