AI Summary

A part-time Dispensary Associate at Restore Dispensaries guides patients through purchases, handles cash and compliance, manages check-ins and order fulfillment, and provides product education at the Allentown location.

About this role

About Restore - Dispensing Happiness Through Service

Founded in 2018, Restore Dispensaries is a premier multi-state medical marijuana dispensary dedicated to providing state-eligible patients with responsible, compassionate care through marijuana-based medicine.

We strive to support the continued progress of the medical marijuana industry while making a positive impact in our communities through patient education, fundraising initiatives, and community drives.

Our strength is in our people. At Restore, we encourage individuality and self-expression—whether that’s vibrant hair color, tattoos, or your favorite sneakers. We are proud to foster an inclusive, diverse, and welcoming workplace where you can bring your whole self to work.

About the Role

Restore is seeking a part-time Dispensary Associate for our Allentown location.

This role is ideal for candidates with prior experience in customer service, cash handling, and medical marijuana knowledge who are passionate about patient care and education.

Dispensary Associates are the face of Restore. You will guide patients through their purchasing experience, helping them feel informed, comfortable, and supported in their medication choices.

Key Responsibilities

Greet patients as they enter the dispensary and verify credentials in accordance with compliance standards

Coordinate with the dispensary team to ensure smooth patient flow throughout the store

Manage the patient check-in process while maintaining confidentiality and accuracy

Support fulfillment of in-store, call-ahead, and online orders

Enter patient and product information into MJ Freeway, label products, apply discounts and rewards, and finalize transactions

Support timely and accurate transactions at the point of service

Perform accurate cash handling in accordance with Standard Operating Procedures (SOPs)

Maintain compliance standards and prevent diversion of medical marijuana

Assist with daily inventory counts and product organization

Maintain a structured side-work schedule to ensure the store remains clean, organized, and properly sanitized

Adapt to varying sales volumes while maintaining a positive patient experience

Provide product education and personalized guidance to patients

Represent the Restore brand with professionalism, compassion, and enthusiasm

Report directly to the Assistant Dispensary Manager (ADM) and Store Manager

Required Qualifications

Experience in customer service (retail, hospitality, or patient-facing roles preferred)

Cash handling experience with strong accuracy

Working knowledge of medical marijuana products and their potential benefits

Basic math and computer proficiency

Strong communication and interpersonal skills

Ability to multitask in a fast-paced, compliance-driven environment

Flexibility to work opening, closing, weekends, and holidays

What You Bring

Compassion

A genuine desire to help patients

Strong listening skills and empathy

Ability to build trust and rapport

Adaptability

Comfortable with change and new processes

Calm under pressure

Team-oriented mindset

Growth Mindset

Eagerness to learn and develop

Openness to feedback

Respectful and positive attitude

Bonus If You Have

Experience in the medical marijuana industry

Advanced product knowledge

Strong relationship-building skills

A passion for patient education

Skills

Cash HandlingComplianceCustomer ServiceInventory CountsMedical Marijuana ProductsMJ FreewayPoint Of SaleProduct Education

Dispensary Associate

About this role

Key Responsibilities

Required Qualifications

What You Bring

Bonus If You Have

Skills

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