Distribution Risk and Compliance Manager

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

In this role, you will report to the Head of Risk and Compliance and support the Risk and Compliance team in ensuring the company’s distribution channels remain compliant with applicable regulations and managing risks associated with internal and external outsourcing activities.

As part of this dynamic role, you will work closely with colleagues in the CRO division and various departments across the Company to strengthen governance and oversight.

Job Description:

• Maintain oversight and collaborate with Group to ensure alignment and consistency with Group’s compliance framework and fit and proprietary standards.

• Conduct risk assessments related to distribution channels and the monitoring of representatives’ activity to identify potential market conduct risks.

• Work with internal teams to review and analyze customer complaints and investigations related to distribution and market misconduct, identifying risks, trends, regulatory breaches, underlying issues and provide recommendations for improvement as well as appropriate corrective actions.

• Review third-party product training and marketing materials to ensure alignment with the company standards and regulatory requirements.

• Review distribution agreements with third-party providers, ensuring compliance with the regulatory requirements and company policies.

• Ensure the review and reporting process for BSC matters are consistent with regulatory requirements and internal policies.

• Ensure submission of regulatory reports and filling are accurate and timely.

• Oversee both internal and external outsourcing activities, ensuring compliance with the service agreements and regulatory requirements.

• Provide guidance on compliance matters relating to market conduct and distribution ethics to both internal teams and distribution partners.

• Provide regular and/or ad hoc reporting to relevant governance forums.

• Undertake ad-hoc tasks, projects or reviews as directed by Head of Risk and Compliance.

Who we are looking for:

• Experience in regulated financial institution and familiar with strong regulatory knowledge and risk management

• Excellent communicator, ability to translate regulatory requirements relevant to the business

• Nimble and flexible to change, able to adapt to fast-paced and changing situations

• Experience in Compliance and Risk processes

• Organized and meticulous

• Ability to work cross-functionally and collaborate with teams across different departments.

• Experience in project management

Working Experience:

• At least 6-8 years of working experience in risk and/or compliance roles

• Experience in managing projects with multiple stakeholders

Education:

• Degree in any discipline.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.