Service Wire Company, a premier supplier of industrial and utility wire and cable, is currently seeking an Distribution Supervisor in Houston, TX. If you are looking to join a great organization and a chance to become a part of our growing team, this may be the opportunity for you!
Position Summary:
The Distribution Supervisor is responsible for leading the day-to-day operations of the distribution center, ensuring efficient and accurate order fulfillment, and maintaining a safe and organized work environment. This role oversees and collaboratively works with the team of order processors, other departments and leadership to coordinate activities to meet productivity, quality, and customer service goals.
Tasks/Duties/Responsibilities:
Promote safe work practices and demonstrates a zero tolerance for non-compliance with safe work practices, policies and regulations
Ensure compliance with company policies, legal requirements, and customer expectations
Oversee equipment maintenance and ensure a clean, safe work environment
Serves as the primary point of contact for QAD ERP system functionality and utilization within the distribution team
Ensure accurate data entry accuracy and completeness and system updates for inventory, shipping, and receiving
Train and support team members on QAD system usage and best practices
Troubleshoot system issues and coordinate with IT or ERP support teams as needed
Monitor system performance and ensure compliance with established workflows
Supervise employees engaged in shipping, receiving, loading/unloading, and order processing
Assign tasks and monitor workflow to ensure timely and accurate fulfillment of customer orders
Meets or exceeds distribution targets and goals
Performs customary management and supervisory responsibilities, including setting, planning, direction, training, and evaluation
Maintain orderly storage, picking, and staging of products to meet productivity and quality standards
Successfully operates on plan and, when necessary, takes appropriate action to get back on plan in a safe and effective manner
Effectively communicates with cross-shifts and represents Service Wire standards, plans, and policies
Drive continuous improvement initiatives to reduce waste and increase efficiency
Coordinates activities of personnel with regard to processing orders and material production
Processes orders according to urgency while considering stock availability, order quantity, and material type
Analyze and communicate control of inventory levels and provide reports on slow-moving or surplus stock
Collaborate with other departments (sales, customer care, purchasing, freight) to optimize processes and resolve issues
Maintain accurate records and documentation for all distribution activities
Other duties as assigned
Knowledge/Skills/Requirements:
High School Diploma/GED or five years related industrial experience or equivalent training required
Demonstrated effective management and supervisor skills
Effective communication skills, both oral and written
Experience with QAD ERP or similar enterprise resource planning systems required
Ability to apply technical knowledge or experience to define problems, generate alternatives, and execute solutions
Strong basic math and measuring skills
Ability to read, comprehend, and respond to general instructions, direction, and correspondence, both oral and written
Ability to work cooperatively with members of various departments
Basic familiarity with Microsoft office programs and related products
Maintain accurate records and documentation for all distribution activities
Knowledge of continuous improvement/lean principles preferred
Bilingual (Spanish/English) a plus
Position Requirements
Personal protective equipment is required
Continuous participation in company safety training
Company forklift operation and certification
Physical Demands/Work Environment
Work environment is comparable to outdoor temperatures
Regularly stands, bends, and reaches for extended periods
Regularly moves about the facility
Regularly lifts and moves materials up to 50 pounds
Regularly uses hand and finger dexterity to adjust and manipulate controls, tools, and objects
Occasionally required to move up to 100 pounds by pushing, pulling, or sliding material. Assistance provided as needed
Visual inspection of material quality requires
Must be able to work in hot and cold environments without climate-control
In-person attendance is an essential function of the job
Reports To:
Distribution Manager
The perks of joining our Team
Comprehensive Insurance Options - Competitive medical coverage with a variety of plan choices.
Progressive PTO & Paid Holidays - Tenure-based paid time off plus eight paid holidays annually
401(k) with Company Match + Profit Sharing - Matching 5% on 6% of employee contributions and annual profit‑sharing contributions.
Career Growth & Learning Support - Tuition reimbursement and employee assistance programs.
Referral Bonus Program - Employee referral bonuses paid out over the new hire's first year.
See all benefits we offer here
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