Posted 10 days ago
Drains Advisor
AI Summary
A Drains Advisor at Holt Plumbing and Heating uses sewer cameras to diagnose plumbing and sewer issues, prepares repair estimates, executes the sewer sales process, supervises drain technicians, and ensures customer satisfaction throughout projects.
About this role
Overview
Drain Sales Advisor
At Holt, we believe great work starts with great people. We know our success is powered by the people behind the tools. We focus on creating a culture built on teamwork, trust and pride in a job well done. We work hard and have fun doing it. If you’re looking for more than just a job punching a clock and want to be part of a team delivering top notch comfort to our customers Holt is looking for motivated, positive team players to join our team!
Responsibilities:
- Utilizes sewer camera to discover plumbing and sewer issues in a customer’s home.
- Diagnoses plumbing and sewer issues, and prepares repair estimates.
- Provides supervision of drain technicians
- Creates and implements drain technician training plan to facilitate sewer sales process
- Executes the sewer sales process to deliver repair options directly to the customer.
- Creates job bids in accordance with company profit goals.
- Thoroughly prepares statement of work and supporting documents to hand project off to installation team.
- Communicates with customer through entire project, and ensures customer is 100% satisfied at completion of project.
- Participates in training events and shares lessons learned/best practices with sewer sales team.
- Rotates On-Call duty to provide after hours services to customers.
- Assists customers with financing options for project.
What You Will Bring:
- 1- 2+ years sales experience required
- 1+ years plumbing/drains experience preferred
- Great Customer Service and Communication Skills
- Willingness to Work as Part of a Team.
Physical Requirements:
- Ability to lift and carry up to 50 pounds.
- Ability to work in confined spaces (e.g., attics, crawl spaces, basements).
- Prolonged periods of standing, kneeling, and bending.
- Ability to work at heights (e.g., ladders, elevated plat forms).
- Manual dexterity to handle electrical tools and equipment.
- Ability to work in various weather conditions when performing outdoor installations.
Benefits:
- Health Coverage: Employer-paid medical, dental, and vision plan options
- Insurance: Life, AD&D, and long-term disability included; optional short-term and gap coverage
- Savings Accounts: FSA and HSA contribution options
- Retirement: 401(k) available upon hire with employer match; Traditional and Roth options
Time Off & Perks:
- Paid time off and holidays
- Paid parental leave
Growth and Training Opportunities:
- Tuition Reimbursement
- On-going training and development
Requirements:
- Valid Driver’s License (required)
- To be considered for employment, all candidates must successfully complete our screening process, which includes assessments, interviews, background checks, and drug screens.
Holt is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Posted Min Pay Rate
USD $22.00/Hr.Posted Max Pay Rate
USD $25.00/Hr.Skills
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