Drayage Operations Specialist

Primary responsibilities

Developing and executing all Drayage activities including quotes, appointment confirmation, vessel/rail tracking, carrier selection, compliance with SOPs, document collection and overall customer satisfaction.

Execute all aspects of origin/destination management including terminal relationships, empty container management, tracking, controlling, and minimizing demurrage and per diem.

Managing the organizational framework to track and update vendor SOP’s including document requirements, container utilization, booking confirmation, cargo ready / earliest receival dates, cargo cut-off date requirements, etc.

Managing and executing inbound freight/container tracking including all origin, in-transit, and destination milestones.

Additional Responsibilities

Driving and leading drayage functions in close cooperation with leadership and Business Development sales teams.

Managing and executing performance reporting and analysis of suppliers’ performance, container transit times, and vendor performance.

Partnering with Business Development teams to drive business growth and ensure capacity and Customer needs are executed.

You are a self-motivated and adaptable individual with at least 1 year of 3PL experience

You have strong organizational and time management skills with ability to lead and educate the organization on best-in-class Drayage Operations

Bachelor's degree preferred

Strong communication skills are required, as the candidate will be interfacing with many different parties each day

Must possess strong problem-solving skills

Ability to multitask in a fast-paced environment.