Driver Helper

PRIMARY FUNCTIONS:

Driver Helperassistsdrivers who deliver goods to businesses and customers.As a driver helper, you willbe responsible forall activities except the actual driving: loading and unloading items, contacting customers, collecting payments,keeping in touchwith dispatcher or manager, doing delivery paperwork etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Loading and unloading company products

• Assistingdrivers to find delivery locations

• Compilingaccuratedelivery records and reports

• Reporting all delivery-related issues to the supervisor

• Effectively communicating with clients and customers to resolve complaints

• Assistingwith the unloadingproducts from the truck on each delivery location

• Obtaining clients and customers’ signatures as an acknowledgement of having received the delivered products

• Ensuring that all safety policies and procedures are adhered to

• Any other duties assigned by the management

SKILLS AND QUALIFICATIONS:

• Proven customer service experience is preferred

• Able to work in a fast-paced environment

• Able to work flexible hours

• Excellent communication skills

• Friendly and professional demeanor

• Ability to work with little supervision

PHYSICAL REQUIREMENTS

• Successfully passing the Human Performance Evaluation on Lift, Lift-Carry, Push-Pull, Climb, and Repetitive Posture.

• While performing the duties of this job, theemployeewillbe requiredto movefrequently, stand, walk, and sit.

• Frequently required to use hands to touch, handle, and feel, and toreach withhands and arms. Theemployeemust be able to lift and/or move up to 50lbs and may occasionally lift and/or move up to75lbs

• Repetitive hand use isrequired, including pushing andpulling up to 50lbs, reaching above shoulder

• Frequent bending and squattingarerequired

• Theemployeemust be able to safely andfrequentlyenter/exit the vehicle as well as the rear cargo area.

EDUCATION AND/OR TRAINING:

• High school or GED equivalent.

WORK CONDITIONS:

(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentialfunctions.)

• Officeandwarehouseenvironment

• Occasional periods of standing orsitting for extended periods of time

• Required wearing ofappropriate PPE

• Exposure to hot/cold weatherand loud noises in awarehouseenvironment

• Frequent computer and telephone use

• Frequent communication with peoplethroughout the day