Driver Operations Associate - Sticker Installation
Cebu CityOn-siteFull-time
AI Summary
Manages sticker installation and branding operations for a city hub, including monitoring sticker visibility, ensuring compliance with permit requirements, managing sticker and bag inventory, tracking KPIs, and preparing reports for leadership.
About this role
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday.
At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple.
What You'll Do:
Brand Presence Optimization
Monitor Hubs sticker and bag visibility and production
Monitor branding quality and consistency through retention effort.
Ensure all sticker activity requirements are complete before stickering; completeness of requirements for Provisional Authority (PA) permit, identification, and photo submission for quality check.
Provides positive customer experience with friendly and courteous service.
Accomplish any other tasks or Ad hoc tasks immediate supervisor may assign.
Inventory Management
Ensure accuracy of sticker inventory and bag inventory of Managed City.
Track inventory levels and ensure timely restocking to support campaign needs and market requirements.
Performance & Reporting
Track City KPIs includes sticker installation contract start rate, driver participation, and customer brand recall.
Analyze data to inform campaign iterations and long-term strategy.
Prepare regular reports and presentations for leadership.
What We Seek:
Hands-on mindset and willingness to go on-ground supervision when the need arises.
Good communication skills.
What You'll Need:
Bachelor/Associate degree or Technical/Vocational course
Experience in fleet or reward payment processing is a strong advantage.
Skills
Branding Quality ControlData AnalysisFleet OperationsInventory ManagementKPI TrackingPayment ProcessingReport PreparationSticker Installation
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