
Posted 24 months ago
Dutch Customer Advisor iGaming, Malta
AI Summary
Handles Dutch-language customer inquiries via live chat, email and phone for an online sports betting company, liaising with internal departments in English to resolve betting, payment and verification issues. Based in Malta with relocation support offered.
About this role
Reference: BESL
Malta is one of the most visited holiday destinations in Europe - and for good reason! The island offers sunny weather, lovely beaches, beautiful nature, and plenty of experiences. So why settle for a short vacation when you can move there? Trade the gloomy weather in Denmark for sand between your toes and sun on your face!
We offer
An attractive salary and generous bonus scheme
Relocation package: paid flight, subsidies for flights to your home country for future visits, rent subsidy, and 6 weeks of company accommodation upon arrival
A role in our hybrid work policy, which includes office and remote work
Paid vacation days and an extra day off on your birthday
Life insurance, health insurance, and discounts for opticians
Free membership to a fitness center
Large network of international colleagues
Great development opportunities in a global company
The Job
We are currently looking for a Dutch speaking Customer Advisor for a major iGaming company. Here, everyday life is like riding a roller coaster: the tasks can be fast-paced and take unexpected turns, but the atmosphere is always fun! The company primarily deals with online sports betting - and its office is located with a spectacular sea view.
Your responsibilities will include:
📞 Responding to customer inquiries via live chat, email, and phone
💻 Contacting internal departments in English to resolve customer queries
🤝 Thoroughly and efficiently investigating customer issues
💲 Assisting with betting challenges, payments, verifications, and the like
Your qualifications
💭 You are fluent in Dutch and have good communication skills in English
💻 You have proficient computer skills
🥇 You have a passion for delivering outstanding customer service
👔 It is preferred, but not required, if you have experience in customer service and/or the iGaming industry
So, if you're looking to gain international experience and work in one of the biggest iGaming companies in Europe, reach out today and hear about this opportunity!
Contact Job Squad now at , or book a call, and our recruiters will reach out.
Skills
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