Posted 5 months ago
Dutch speaking Customer Support Specialist
AthensRemoteFull-time
AI Summary
Acts as the primary point of contact for customer requests, handling inquiries via phone, chat, and email while tracking cases to meet efficiency and satisfaction targets.
About this role
Our client is looking for Dutch-speaking talents who will be the primary point of contact for customer requests.
Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.
What you will do:
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
Requirements
- Fluency in Dutch
- Very good communication skills in English
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- Resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
Benefits
- Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation,support with the house searching process(-all at no cost to you-)
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth &development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age
Skills
CRMCustomer Support SoftwareDutchEmailEnglishLive Chat
Explore related jobs
More jobs at Next Job Abroad
- Norwegian Customer Care - Work On-site or Remote in GreeceAthens, Attica
- Dutch Customer Care - Work On-site or Remote in GreeceAthens, Attica
- German Customer Care - Work On-site or Remote in GreeceAthens, Attica
- Dutch Customer Care - Work On-site or Remote in GreeceAthens, Attica
- Danish Customer Care - Work On-site or Remote in GreeceAthens, Attica
- German Customer Care - Work On-site or Remote in GreeceAthens, Attica
Similar CRM jobs
Jobs in Athens
TikTok Content CreatorRelevance Digital Agency · Athens, Attikí
Health & Safety Managerdss+ · Athens, Attikí- Junior Crew OperatorAngelicoussis Group · Athens, Attikí
- Sales Advisor ΔΕΗ Fiber | από 1.100€, bonus, αυτοκίνητοCQS SA · Athens, Attica
- German Speaking Digital Trust and Safety Specialist - Work In Athens, GreeceMercier Consultancy Group · Athens, Attica
- Σύμβουλος πωλήσεων ΔΕΗ Fiber | από 1.100€, bonus, αυτοκίνητοCQS SA · Athens, Attica