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Blood

Posted 3 months ago

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E-commerce Executive

Kuala LumpurOn-siteFull-time

AI Summary

Ecommerce Executive oversees day-to-day ecommerce operations for Blood and No Days Off across Malaysia and Singapore, including listings, promotions, and ads, with a focus on multi-market execution.

About this role

Who are we?
Blood is a challenger consumer brand that creates game-changing period care products for all who bleed. Our focus on deeply understanding and caring for our users drives our product innovation and material design, which enables us to invent products that are both high performing and also better for the body.

We’re now launching No Days Off, a baby diaper brand backed by the same obsessive focus on our customers’ needs, product performance and innovation, and we’re building a core team to build this brand from the ground up!

Who we’re looking for / The role
We are looking for an Ecommerce Executive to own day-to-day ecommerce operations across both Blood and No Days Off. This person will be responsible for the setup and routine maintenance of SKUs, promotions, and ads across Blood in Malaysia, as well as No Days Off in both Singapore and Malaysia
This is a hands-on role ideal for someone who wants to build strong ecommerce fundamentals, while gaining exposure to a new brand launch and multi-market execution.

What you will do

No Days Off Ecommerce Setup & Execution (MY & SG)
  • Ensure that content, listings, pricing and promotions are set up for No Days Off e-commerce stores
  • Work with the brand launcher and No Days Off marketing team to execute campaigns, promotion and platform ads accurately and on time
    • Ecommerce Content and Listings
  • Own the day-to-day setup and management for store pages and product pages for Blood in MY and No Days Off in MY and SG
  • Ensure that store layout, banners, product images, product variants, pricing, and discounts are executed and aligned to plan
  • Monitor overall store performance, and discuss issues and opportunities for funnel optimization with the Ecommerce Manager
    • Ecommerce CPC and display ads
  • Own the day-to-day execution of marketplace ads including CPC ads, display banners, campaign exposures and off-platform ads (e.g. CPAS)
  • Ensure that the above ads are executed according to plan and on time
  • Work with the Ecommerce Manager to drive improvements in ad setups and budget allocation to optimize ad spend
    • Regular Reporting
  • Prepare regular reports on sales, traffic, AOV, CVR, new customer and expenses
  • Diagnose issues, identify opportunities for improvement, and implement changes in discussion with the Ecommerce manager
    • Internal stakeholder collaboration
  • Work closely with marketing and operations to support ecommerce needs (e.g. for merchandise, bundles or marketing collateral)

    • What you will require

  • 1–3 years of experience in ecommerce operations or marketplace management
  • Hands-on experience with ecommerce platforms and/or marketplaces (e.g. Shopify, Shopee, Lazada)
  • Strong attention to detail and comfort with routine execution work
  • Good organisational and time-management skills
  • Willingness to learn and support multiple brands and markets

    • Skills

    Analytics & ReportingAOV TrackingBudget AllocationCampaign OptimizationCPASCPC AdvertisingCVR OptimizationDisplay AdsLazadaPerformance ReportingPricing ManagementProduct ListingsPromotions SetupShopeeShopifyStore Management

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