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Royal Brass and Hose logo

Posted 3 days ago

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Ecommerce Associate

Knoxville, TNRemote

AI Summary

An Ecommerce Associate maintains product and customer data accuracy to support a strong customer experience. They handle data entry, audits, imports, ERP product setup, trouble tickets, and assist customers and employees with the ecommerce site.

About this role

Maintaining product and customer data for accuracy and uniformity to support exceptional customer experience.

Essential Job Functions

·Ecommerce Site User Setup

·Assist Customers and Employees with Ecommerce Site

·Issue Retainer Trouble Tickets for The Ecommerce Site

·Research And Collect Data

·Data Entry in Excel

·Data Audit

·QC Data Imports

·ERP Product Setup

·Manage Request Emails

·Various Department Tasks

·Department Training

·Company Training

·Participate Team Meeting

Qualifications

·Time management

·Critical thinking

·Intermediate computer knowledge required

·Beginner Microsoft Office user required

·Decision making ability

·Good verbal and written communication skills

·High school diploma or GED equivalent

·Multi-tasking

·Good math skills

·Basic keyboard knowledge

·Valid driver’s license

·Drug free

Working conditions

·Climate-controlled environment

Physical requirements

·Requires hearing, talking for continuous interface with co-workers, customers, supervisor, managers, etc.

·Requires effective near and far vision.

·Requires sitting, walking, standing, bending, stooping, reaching, etc.

·Repetitive hand movements, such as typing.

·Lifting (minimum 30 lbs.)

·Constant Sitting Position

Royal Brass and Hose

Since 1949 Royal Brass and Hose has been a distributor of high-quality mobile equipment products like hydraulic and pneumatic parts, hoses, fittings, fasteners, adapters, and more. Our solutions, expertise and service excellence empower customer success.


We are employee-owned! Royal Brass and Hose has been an ESOP since 2018. In addition, we offer a competitive benefits package including 401K match, health, vision and dental insurance, voluntary group insurance and company profit sharing.

Skills

ERP Product SetupExcelMicrosoft Office

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