VMI

Job purpose

Responsible for delivering product and taking orders at customer's locations on a scheduled basis to ensure that the customers have the necessary inventory levels to operate their manufacturing or maintenance organizations.

Essential Job Functions

• Delivery- Deliver product to our customers and stock it in the designated cabinets, shelves, etc.

• Provide general support to customers after hours and weekends as necessary within scheduled rotation.

• Order Taking-Once product is put up, write stocking orders to replenish the customers inventory back to the desired levels determined by the customer or by learned consumption.

• Cleanliness-Keep the areas where RBH products are stocked organized, clean and free of debris, relabel bins when necessary if any labels become damaged or unreadable.

• Product Knowledge-Obtain the necessary knowledge to explain product features and benefits and understand the customer’s business and product applications.

• Customer Relations-Maintain good rapport with the customer’s personnel responsible for our VMI responsibilities.

• Other job duties as necessary

Other Duties and Responsibilities

• Ensure the assigned vehicle is kept in safe running order following a set maintenance schedule.

• Attend product training sessions to help communicate to the customers about the products you are delivering.

• Communicate to the account managers any opportunities or issues that arise so they can be followed up on promptly.

• Work with office staff on any paperwork problems or proof of deliveries that may affect Account Receivables.

• Aid Account Managers with any setups or reorganization of the customer’s inventory.

• Communicate orders, credits or RFQ’s on the proper forms to the inside personnel.

• Use technological tools supplied by RBH to improve customer service and increase sales.

• Become versed in RBH part numbers to be able to send in customer stocking orders.

• Occasionally work inside when needed and at year-end inventory count.

Working conditions

• Minimal controlled environment

Qualifications

• High School Diploma or GED.

• Effective listening and communication skills.

• High level or motivation, passion, integrity, and mechanical aptitude

• Good driving record and valid driver’s license.

• Ability to travel and have occasional overnights (dependent on territory).

• Experience in hose or fluid power industry is a plus.

• Must be able to pass a drug screen, physical, and background/MVR.

• Not restricted by an applicable non-compete or non-solicitation agreement.

Physical requirements

• Requires hearing, talking for continuous interface with co-workers, customers, supervisor, managers, etc.

• Requires effective near and far vision.

• Requires sitting, walking, standing, bending, stooping, reaching, etc.

• Lifting (minimum 30 lbs.)

Royal Brass and Hose

Since 1949 Royal Brass and Hose has been a distributor of high-quality mobile equipment products like hydraulic and pneumatic parts, hoses, fittings, fasteners, adapters, and more. Our solutions, expertise and service excellence empower customer success.

We are employee-owned! Royal Brass and Hose has been an ESOP since 2018. In addition, we offer a competitive benefits package including 401K match, health, vision and dental insurance, voluntary group insurance and company profit sharing.