Posted 3 days ago
Eng Field Service II
AI Summary
Provides on-site installation, troubleshooting, service, and repair of complex equipment and systems for customers. Checks out operational quality, instructs customers on operation and maintenance, and serves as a liaison between the company and customers on administrative and technical matters.
About this role
Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects. Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers. This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. This job provides customer support. Education/Experience: Typically requires a Bachelor's degree with 2-4 years of professional experience.
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All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.