Engagement Marketing Manager
AI Summary
The Engagement Marketing Manager plans and executes B2B social media and event programs, driving digital engagement, webinar/event attendance, and customer advocacy to generate MQLs and grow the expert community.
About this role
Requirements
- Strong hands-on B2B marketing execution experience
- Experience with LinkedIn and social engagement strategies
- Experience organizing webinars / events
- Ability to coordinate multiple stakeholders
- Strong communication and relationship-building skills
- Highly proactive - does not wait for instructions
- Strong communicator - comfortable reaching out to clients directly
- Sales-oriented - able to engage, convince, and activate people
- Persistent - follows up until things get done
- Organized - manages multiple activities simultaneously
- Comfortable with ambiguity and fast execution
Responsibilities
1. SMM & Digital Engagement
- Manage and execute LinkedIn, Instagram social activity
- Drive engagement in socials (comments, reposts, discussions)
- Increase website traffic quality (not just volume)
- Distribute created content on relevant resources
2. Events (External & Internal) organization
- Plan and execute webinars, roundtables, and participation in industry events
- Drive attendance and post-event engagement
- Work closely with sales to convert attendees into MQLs
3. Customer Advocacy process execution
- Identify and activate reference clients
- Coordinate case study data collection (with Sales & Delivery)
- Engage clients in webinars, testimonials, events and community
4. Community Development
- Actively grow and engage CLARITY expert community
- Organize discussions, sessions, and interactions
- Personally engage clients, prospects, and SAP representatives
- Ensure ongoing activity (not “dead community”)
Skills
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