Posted 2 months ago
English speaking Customer Service Representative (Lisbon)
LisbonOn-siteFull-time
AI Summary
A Customer Service Representative answers customer inquiries and issues via phone in English, providing support and updating records in the company's software.
About this role
Do you have a passion for giving customer service and the ability to carry out high-quality administration? We are looking for an English Speaking Help Desk Agent in Lisbon. In joining the team, you will enjoy a competitive salary, benefits, and a creative and energetic work environment.
Requirements
- Fluency in English
- Ability to communicate in a clear, polite, and friendly manner
Main Activities & Responsibilities
- Deliver service and support customers by phone in the English language
- Give information, solutions on the offered products/services
- Ensure the highest level of Customer Service
- Update all new customers' requests in the company' software
Benefits
- Great office location with easy access by public transport
- Private healthcare insurance (after 6 months of employment)
- Extra overtime payment
- Excellent carrier opportunities
Skills
Account/CRM Software UsageAttention To DetailClear CommunicationCustomer ServiceData EntryEnglish FluencyMultitaskingPhone SupportPolite And Friendly DemeanorProblem SolvingProcess AdherenceTime Management
