English speaking Payment Optimisation Specialist, iGaming - Malta (hybrid)

Reference: CXFO

Does a life with more than 3.000 hours of sunshine per year, breathtaking nature, fascinating historical sights, and a vibrant nightlife sound like a dream come true to you? If yes, then Malta is the perfect destination for you. You get to work in the exciting gaming industry and after work you can enjoy and explore the sunny, beautiful, and versatile Malta.

Click here to read more about moving to Malta.

*YOU NEED A VALID EU PASSPORT AND WORK PERMIT TO APPLY*

We offer

• Hybrid working model - work from offices in St Julian's and/or at home in Malta
• Relocation package (flight and hotel for 10 days)
• Help with finding accommodation (up to €400 for agency fee)
• Good work/life balance: work from 09:00-17:00
• Young work environment
• Opportunities to grow within the company

The job

As the Payment Optimisation Specialist your main responsibilities includes managing internal and external systems, onboarding new PSPs into the platform, and maintaining communication between different technical departments and clients on open service tickets. Your daily work will include tasks like these:

• Report to the Optimisation Manager
• Focus on the continuous improvement of systems and tools for better platform performance
• Monitor PSP performance and diagnosing problems
  
• Be available on-call outside regular business hours to resolve urgent payment issues
• Work alongside Payment Product and Payment Operations teams
• Send reports to team leaders/managers when required
  

Your qualifications

💭 You speak and write English fluently (C1-C2).

🎓 1 year work experience with Payment Products and/or Optimisation.

• Work experience in iGaming is a plus

💻 Strong online communication and computer handling skills.

• Knowledge of core payment processing & risk tools (paymentiq, threatmetrix, Fraudscore)
• Knowledge of SQL & CSS is a plus
• Excellent command of MS Excel and Google Sheets

💪🏻 You are a fast learner, you have greaat time management skills, and you work well under pressure.

🥇 Professional, mature and service-oriented.

If you have any questions about the position, please feel free to send an email to [email protected]. Our recruiters are ready to help answering any question you may have!