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Posted 147 months ago

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Entry level Service Desk Technician

DenverOn-siteContract

AI Summary

A contract Service Desk Technician providing Tier I and Tier II support, handling incoming calls and performing basic computer systems troubleshooting in a call center environment.

About this role

Entry level Service Desk Technician


ASKITC is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. We have openings for Network Security Engineer for one of our client at Columbia SC

The Service Desk is responsible for Tier I and II support. The temporary positions include Tier 1 as well as answering all incoming calls to the Service Desk. Due to the importance and high visibility of this position, it is expected that a person coming in to the Service Desk have basic troubleshooting skills of computer systems and software, customer service skills and knowledge of answering phones in a call center environment.

Skills

Basic TroubleshootingCall CenterCustomer ServiceService DeskTier ITier II

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