Posted 3 months ago
ERP Video On-Demand Streaming Account (Malaysia)
Bangsar South, Federal Territory of Kuala Lumpur, MalaysiaRemoteFull-time
AI Summary
Manages customer queries via chat and email for a video on-demand streaming account, acting as a product expert to deliver high-end customer service.
About this role
ERP Video On-Demand Streaming Account (Malaysia)
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- Manage customer’s queries via chat and email.
- Become a product expert who helps customers for the best solution.
- Delivery of high-end customer service to clients
- Should be active on Social media so can understand the customer’s concerns.
Qualifications
- Basic understanding of PC & mobile device troubleshooting
- Email and social media support experience
- 1 to 2 years of experience in customer service with 1 year in a Tech support process is preferred
- Proficient in English and Bahasa Malaysia
Additional Information
This is the official repository of your referrals for our Video On-Demand Streaming Account in Malaysia.
Skills
Bahasa MalaysiaCustomer ServiceEmail SupportEnglishMobile Device TroubleshootingPC TroubleshootingSocial MediaTech Support
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.