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Estate Executive (Housing Maintenance Section), HMG

HDB HUBOn-siteFull-time

AI Summary

An Estate Executive in the Housing Maintenance Section provides housing and maintenance services to HDB residents, handling maintenance feedback, lease and tenancy issues, mortgage and rent settlements, car park improvement works, and estate renewal projects.

About this role

[What the role is]

Estate Executive (Housing Maintenance Section), HMG

[What you will be working on]

You will be part of a dynamic team in an HDB Office to serve the residents by providing quality housing & maintenance services.

As an HDB Estate Executive, your role would include:

  • addressing residents’ feedback on maintenance related matters,

  • managing lease and tenancy of HDB flats (e.g. checking on feedback relating to illegal sub-letting, excessive noise),

  • working with flat owners and tenants with regards to the settlement of their mortgage loans and rent payments,

  • coordinating and monitoring car park improvement works, and

  • involvement in projects like estate renewal projects (e.g. HIP, LUP).

[What we are looking for]

We are looking for candidates who have:

  • Relevant technical background and/or experience (e.g. estate management) would be advantageous, but not necessary.

  • effective communication skills,

  • a passion to serve,

  • the ability to work independently,

  • confidence and assertiveness, and

  • a willingness to learn.

  • when necessary, work beyond normal officer hours due to work exigencies, perform light physical work (e.g. climbing up the ladder to check on ceiling leaks, bending down to check on drainage pipes, doing estate walk-abouts).

Skills

Car Park Improvement Project CoordinationEstate ManagementEstate Walk-about InspectionHDB Flat ManagementHIP Project ManagementIllegal Sub-letting InvestigationLease And Tenancy AdministrationLUP Project ManagementMaintenance Feedback HandlingMortgage Loan Settlement ProcessingNoise Complaint ResolutionRent Collection And Payment Management

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