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The Hospitality Club logo

Posted 3 months ago

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Event Bar Supervisor

York, United KingdomOn-site

AI Summary

An Event Bar Supervisor oversees bar operations at events, ensuring setup/breakdown to standards, customer service, complaint handling, team briefings, stock and cash security, and day-to-day issues as the first point of contact.

About this role

What’s in it for you?

  • Flexible working – choose your hours via an app
  • Weekly pay every Friday
  • Reward and recognition schemes
  • Earn money whilst having fun working alongside friends
  • Work at prestigious events and venues!

General responsibilities can include:

  • Ensure that room set ups and break downs for all events are carried out to company standards
  • Deal with customers in a prompt and professional manner
  • Address any complaints effectively
  • Deliver staff briefings for events
  • Ensure the security of the premises, stock, and cash, following the company cash handling procedures
  • Record open and close stock counts, monitoring levels of stock and liaising with the cellar team
  • Follow the management pack to log any wastage or report incidents
  • Responsible for use of tills and PDQs
  • First point of call for dealing with issues on the day and liaising with the area manager

The successful Bar Supervisor / Manager will have the following:

  • Previous experience in Bar / Retail / Catering Events in a Supervisor / Manager capacity
  • The ability to empower and lead a team
  • Ability to build relationships and promote a positive work environment
  • Ability to identify strong team members and recommend upskilling

Skills

Cash HandlingCRM (customer Relationship)Incident ReportingPDQPOsStock ControlTill SystemsWastage Logging

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