Events Coordinator

​DUTIES & RESPONSIBILITIES

• Proactivelysolicitingand attaining newcustomers anddeveloping currentcustomers.

• Supporting the planning process for customers and channels

• Analyzing trends and growth opportunities, and proposing theappropriate plansto improve sales

• Submission of Monthly and Quarterly Sales Reportsby current / new customerby the 3rdday of each month

• Assist BDM with daily, weekly, and monthly sales tracking

• Managethe submission of allsales quotes,proformainvoices,requisitionsandpurchase orders inaspecified processtimeframeas outlined by operational standards

• Securing customer ordersand ensure production and operations departments are notified of order requests no later than48 hoursbefore the event via email or WhatsApp mediums

• Submission ofmonthly andquarterly Invoice and Requisition statusto Finance department

• Timely and efficient management of all customer queries and customer invoice discrepancies

• Strong customer relations are developed through frequent communication and the use of professional,courteousand ethical interpersonal interaction

• Customer profiles are developed, and an effective trace system ismaintainedto include trace dates and references,in order tobest meet client needs, resulting in superioraccountservice and increased revenues.

• Propose,customizeand support promotions for each customer/segment and track the performance assuring they meetobjectiveswithin budget

• Conduct pricingsurveys andmonitor competitor activity as requested

• Organizing staff for events including but not limited to Servers, Janitors, Event Supervisors, Bartenders and Chef’s

• Booking Events including Catering, Equipment Rental, Decor and Staff

• Organizing delivery, set up, breakdown and collection of the equipment

• Conduct Site Visits with clients asrequired

• Assistingwith the creation and execution of marketing Strategies for Events

• Follow up with customers to ensure accountsReceivablesCollections are made on time and in full.

• Analyze sales data and provide input and recommendations to business growth and service improvements.

• Support all marketing initiatives,inclusive ofsocial media monitoring,postingand follower responses.

• Record management and department filinga storagemanagement.

• Liaise with operations, production,procurement,and other departments to ensure all clients’ needs are metin a timely manner

• Coordinate all orders from current and potential clients both local and international which include but is not limited to Private Jets/petrol stations/ retail and convenience stores