Posted 4 days ago
Executive, Account Management
AI Summary
Monitors customer orders, follows up on sales fulfillment, prepares quotations, liaises with customers, and tracks project milestones to ensure timely delivery and strong business relationships.
About this role
MECHATRONICS MALAYSIA
Frencken Mechatronics Malaysia pride ourselves on our commitment as a full-service main supplier with a strong reputation as a problem-solving technology partner for the manufacture of high-precision industrial machinery and capital equipment for global original equipment manufacturers (OEMs). Since our establishment in 2005, we have diligently served renowned global leaders in semiconductor, industrial automation, analytical, and medical industries.
Our core competencies in the development and production of precision-engineered systems, complete machines, complex electromechanical assemblies, high-precision parts and components, as well as global supply chain management, have positioned us as a key player in the manufacturing sector.
Key Responsibilities
Monitor customer orders across departments to ensure timely completion and delivery.
Follow up on sales order fulfilment and update customers on order status and progress.
Prepare, review, and manage quotations and related documentation.
Liaise with existing and potential customers to strengthen business relationships.
Prepare monthly sales reports and track project milestones and deliverables.
Maintain and enhance long-term relationships with key customers.
Requirements
Diploma or equivalent qualification in any discipline.
Minimum 1 year of experience in customer service or sales administration — experience in a manufacturing environment is an added advantage.
Proficient in Microsoft Office; knowledge of SAP System is an advantage.
Strong communication and interpersonal skills, with the ability to engage effectively at all levels.
Excellent planning, organizational, and follow-up skills.
Proactive, positive, and team-oriented attitude.
WHAT BENEFITS DO WE OFFER
5-Days Work Week
Attractive Remuneration Package
Transport Allowance
Handphone Allowance
Medical & Dental Claim
Lunch Subsidies
Yearly increment & bonus
Uniform provided
All Selangor Public Holidays
Comprehensive insurance coverage
Conducive working environment
Training & development provided
Opportunity to excel & growth
Flexible work arrangement
APPLY NOW
Interested? Send your resume or contact Ms. Anida:
hr.fmmsb@frenckengroup.com
+603-8911 0222
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.