F&B coordinator - internship

Key Responsibilities

• You will learn all about F&B at citizenM; supporting the global F&B team with a wide variety of projects around guest satisfaction, quality standards and trainings
• You will support work on our ePOS systems, learn how to make analyses that helps drive the business
• You will support the global F&B team with insights on performance using different powerBi dashboards and other tools to help drive our focus and decision making process
• Visit various hotels and help implement projects and train teams
• Expand your communication skills by planning and supporting internal training sessions
• Analyze and propose new ways to improve the quality of F&B in the hotels
• Use your creative talent to help come up with new ideas for our F&B program
• Maintain our ESG initiatives, helping to limit waste, reduce plastic and more
• Help safeguard the quality across our hotels through quality audits

Skills, Knowledge & Expertise

• Available for five or more months, preferred starting date = January or February 1st 2027
• A student enrolled at a university during the entire duration of the internship
• Smart thinker with empathy and real caring for people
• Community and collaborative thinker
• Gifted at giving and receiving feedback
• Fluent in English, spoken and written. Additional language skills are well accepted
• Ambitious, motivated, and eager to learn... and most importantly, you are having fun while doing it!

Benefits

• citizenM experience nights for you (discounts for friends and family)
• Favourable rates at Marriott hotels
• Personal and professional development opportunities and programs
• Latest tech devices and all the tools you need to be successful in your role
• Commuting travel costs covered (by car or public transport)
• Flexible public holidays
• Employee assistance program
• Varied team days and social events (from food trucks and quizzes at the office to parties on boats)
• Modern office in Leiden, 500m from the central station

• 3 days per week in the office or on-site (hotels)
• Monday to Friday, ideally 40 hours per week. Flexible schedule based on school schedule. Role based in Amsterdam / Leiden, will require travel across EU
• Must have the right to work in the country for which you are applying
• Start date = January or February 2027