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Viamericas

Posted 17 days ago

Open

Field Brand Ambassador

San FranciscoOn-site

AI Summary

Field Brand Ambassador supports a territory, driving business volume and profitability by engaging agencies and consumers, executing promotions, and reporting market conditions.

About this role

Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and 287,885 locations in 95 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by providing the highest quality financial services. We are always seeking TOP TALENT – experienced individuals who embrace our core values of respect, innovation, integrity and impact.

Job description:
The Field Brand Ambassador position will support the territory assigned, growing the volume of business in accordance with company goals. Meet or exceed established goals and territory volume increases. Solicit new business from existing accounts, merchandise stores and evaluate and communicate market conditions to management. Execute marketing and promotional initiatives.
Reinforce and increase brand awareness, educate consumer and partners on brand attributes.
Thoroughly understand our products and services to educate and train our agents.

Duties and Responsibilities:

  • Engage with prospective and existing agencies, end customers and consumers in a professional and friendly manner.
  • Grow the volume of transactions and increase profitability, visit ALL agents in assigned territory.
  • Dress agent locations according to brand standards.
  • Participate in the development of promotional programs.
  • Actively engage with consumers at agents’ location, set up in-store promotional events and other marketing initiatives to promote the brand.
  • Assist with marketing and promotional activities such as massive events, trade shows, grass root events, festivals, fairs, or parades.
  • Perform some activities related to our rewards program, training agencies, helping end customers to enroll, and promote the program.
  • Collaborate with the Marketing Department in market research activities.
  • Communicate market conditions to the Marketing Department and the local Sales Team; report agency needs, monitor competitive pricing and exchange rates, collaborate with market research activities, report any relevant information about the industry.
  • Review the production numbers daily (remote access to the system will be made available) and watch for red flags. Any agent whose volume has decreased from one month to the next or whose growth is inconsistent with the regional trend or company goals for the area must be immediately contacted, visited, and put back on track.
  • Respond to any shifts in market conditions swiftly and resolve issues before they become problematic or detrimental to growth.
  • Coordinate with and maintain open lines of communication with other departments.
  • Work with the marketing department on other projects that may be implemented.
  • Maintain and/or repair equipment, install software.
  • Participate in credit and collection effort

    • Qualifications:

  • Fluency in Microsoft Excel and PowerPoint.
  • Bi-Lingual English/Spanish
  • Excellent presentation skills, verbal and written communication skills, and interpersonal skills.
  • Highly motivated team player with a strong desire for success
  • Experience in the money transfer industry is a plus

    • Working Conditions:

  • This position will work remotely at agency locations, traveling 99% of the time around the assigned area.
  • Must be willing to work flexible hours including evenings and weekends according to the needs of the business.
  • Must wear a company branded shirt and wear professional attire all the time.

    • Benefits Include:

  • Major medical/Dental/Vision insurance
  • Life and Disability insurance
  • Vacation
  • 9 Sick Days
  • 11 Paid Holidays
  • 401k with Employer Match
  • Parental Leave
  • Employee Assistance Program
  • Hybrid work environment/flexible schedule

    • Skills

    Bilingual (English/Spanish)Microsoft ExcelMicrosoft PowerPoint

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