Field Collection (Yogyakarta)
AI Summary
Field collection agent travels to customer sites in Yogyakarta to collect arrears, negotiate settlements, and coordinate with internal units to meet targets.
About this role
Requirements
Minimum Education, High SchoolHave a Motorcycle, SIM C and Active STNKFamiliar with the area around Domicilie/LocationHave experience to make visits to customers regarding installmentsHave a good communication and negotiation skill
Job Description
Conducting visits for collection to Tunaiku customers who are in arrears in their respective buckets.Conducting investigations and searches for Tunaiku customers who are in arrears.Negotiating the settlement of Tunaiku arrears.Minimize all kinds of risks that arise as a result of the billing process.Responsible for achieving the set targets.Coordinate with related units both internally and externally in carrying out strategies and achieving targets.Skills
Area MappingArrears TracingBilling ProcessCommunicationCustomer NegotiationsDebt CollectionDocumentationInterdepartmental CoordinationNegotiation StrategyRisk MinimizationSchedulingTactical SettlementTarget AchievementVisit Planning
