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Field Commercial Door & Loading Dock Technician | 100% Employer paid medical!!
AI Summary
Lead Field Technician responsible for installing, servicing, repairing, and troubleshooting commercial overhead doors and loading dock equipment on new construction and service calls, working independently in the field and documenting work via iPad.
About this role
Lead Field Technician - Commercial Door & Loading Dock
Location: Clinton Township, MI
Compensation: $35/hr + overtime / double time | Strong potential to earn $100K+ per year OTE!!!!
Schedule: Monday–Friday | Typically 6:00 AM start | averaging 45–50 hours/week
Position Type: Full-Time | W2
Travel: Primarily local/Metro Detroit
About the Opportunity
We are seeking an experienced Lead Technician to join a growing team in Clinton Township, MI. This is a hands-on field position supporting commercial overhead doors and loading dock equipment across new construction, service, repair, and installation projects.
You’ll spend approximately 95% of your time in the field, working directly with customers and taking ownership of jobs from start to finish. This is a great opportunity for an experienced door and dock technician who enjoys variety, independence, and being part of a family-owned company rather than a large corporate environment.
What You’ll Do
- Lead and perform installation, service, repair, and troubleshooting of commercial overhead doors and loading dock equipment
- Work on both new construction projects and aftermarket/service calls
- Report to the shop, review the day’s jobs, and load the necessary materials into your company vehicle
- Measure openings, understand product requirements, and ensure proper installation
- Diagnose equipment issues and determine appropriate repairs
- Communicate directly with customers in the field
- Complete job documentation, photos, and service information using an iPad
- Maintain a clean, organized work truck and shop environment
- Work independently while also collaborating with other technicians and installers
- Provide clear documentation of service findings and completed work
What We’re Looking For
- Hands-on experience installing/repairing overhead doors and/or loading dock equipment
- Installation, service, repair, and troubleshooting experience
- Residential or commercial door experience will be considered
- Strong mechanical aptitude and problem-solving ability
- Comfortable working independently in the field
- Tech-savvy and comfortable using an iPad, smartphone, email, and basic computer systems
- Valid, clean driver’s license
- Must be able to successfully pass a background check and drug screening, including THC
Schedule & On-Call
This is primarily a Monday–Friday position, with most days starting around 6:00 AM. End times vary depending on the workload and projects, with technicians generally working around 45–50 hours per week.
The Lead Technician will also participate in a rotating on-call schedule approximately once every 6 weeks.
- Receives an on-call bonus for the assigned on-call week
- When called in, technicians are paid double time
- Typically only about one call during an on-call week
- During very cold weather, there may occasionally be 2–3 calls
- The on-call rotation is shared among the team, so you are not on call every week
Compensation & Benefits Overview
- $25–$35/hr DOE - potential to earn $100K+ per year OTE!!!!
- Overtime paid at
1.5x after 40 hours - Double time on Sundays and qualifying on-call call-ins
- Company vehicle and gas card provided
- Travel expenses food, hotel/housing paid when applicable (rare as 95% is local)
- AMAZING Health insurance benefits
- $0 employee out-of-pocket cost for the health plan
- Company also pays reimbursement of medical deductible expenses
- Dental + Vision insurance
- 401(k) with company match
- PTO:
- 1 week PTO after 90 days
- 2 weeks PTO after 2 years
- 3 weeks PTO after 5 years
- 6 major paid holidays
Why Join This Team
- Join a family-owned company with a relaxed, family-oriented atmosphere
- Spend the vast majority of your time working locally rather than traveling long-term
- Take ownership of projects instead of being stuck behind a desk
- Work on a variety of new construction and service projects
- Earn additional income through overtime, Sundays, and on-call opportunities
- Have access to a company vehicle and the tools needed to get the job done
- Potential to grow into Service Manager, Installation Manager, or other leadership opportunities
- Work with a team that values hard work, respect, accountability, and getting problems solved
If you have strong overhead door/loading dock experience and are looking for a hands-on opportunity with a family-owned company, we’d love to hear from you.
Skills
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