Posted 3 months ago

Field Customer Service Representative

Fort WayneOn-site

AI Summary

A Field Customer Service Representative manages automaker assets between the company and suppliers, provides face-to-face training, conducts audits, supports new vehicle launches, and escalates unresolved issues.

About this role

Field Customer Service Representative

Apply for this position through the QCI system following the link below (Copy and Paste):

http://jobs.qcitech.com/jobseeker/Field_Customer_Service_Representative_J02145210.aspx

*You can apply through Indeed using mobile devices with this link.

Tired of manufacturing sales? Then this opportunity may be for you!

A global tier 1 automotive logistics vendor is seeking a Field Customer Service Representativefor their operation in the Ft Wayne area. The basic responsibility of this position will be to properly manage the automaker's assets between them and their suppliers. The ideal candidate will be an OEM (Tier 1, 2 or 3) account manager or sales rep. in the automotive industry.

Key Accountabilities and Duties

Provide face-to-face training on procedures and systems to ensure compliance
Account Analysis and control
Support automaker on new vehicle launches
Escalate issues if not resolved
Conduct audits of suppliers to ensure compliance
Work with suppliers, 3pls and manufacturing plant personnel

Requirements

Bachelor's degree or equivalent experience
Minimum of 2 yrs of sales/customer service - OEM and or logistics preferred, but will consider other sales/customer service experience
Ability to travel by car or plane to supplier/OEM sites
Ability to speak English AND Spanish is preferred, but required

Compensation: $62,000 + 10% bonus

Relocation: No relocation is being offered