Field Deployment Coordinator

Key Responsibilities

• Manage the full lifecycle of site connectivity projects, from initial request through to commissioning, handover and decommissioning.
• Coordinate multiple concurrent site deployments, ensuring delivery against business priorities and operational requirements.
• Act as the primary contact for connectivity requests, providing clear communication, timelines and progress updates to stakeholders.
• Manage and hold network service providers accountable for service quality, SLAs, delivery milestones and escalations.
• Assess site requirements and recommend appropriate connectivity solutions, balancing cost, resilience and lead times.
• Define, document and continually improve deployment processes, standards and governance controls.
• Maintain accurate records of sites, circuits, assets, contracts and renewals.
• Produce regular reporting on delivery performance, risks, costs and service improvements.
• Ensure compliance with security, audit and operational standards.

Skills, Knowledge & Expertise

• Experience coordinating network, telecoms or connectivity deployments within a multi-site environment.
• Strong understanding of connectivity technologies, including fibre, leased lines, broadband, 4G/5G and satellite solutions.
• Proven experience managing third-party suppliers and holding vendors accountable to agreed service levels.
• Excellent organisational and stakeholder management skills, with the ability to manage multiple priorities simultaneously.
• Experience developing and improving operational processes and service delivery frameworks.
• Strong communication skills, capable of translating technical information into clear business-focused language.
• Knowledge of managed network environments, with exposure to Cisco Meraki, Mako or similar technologies desirable.
• Comfortable working in a dynamic environment where priorities and site requirements can change rapidly.

Desirable

• Experience within construction, infrastructure, utilities or other temporary-site environments.
• ITIL Foundation or equivalent service management knowledge.
• Experience deploying satellite connectivity solutions such as Starlink.
• Understanding of wayleaves, civils and site access requirements.
• Familiarity with ITSM platforms and asset management processes.
• Awareness of Cyber Essentials Plus, ISO 27001 and related compliance frameworks.
• Project coordination qualifications (PRINCE2, APM PFQ) or equivalent practical experience.