Posted 3 months ago
Field Engineer
JakartaOn-siteFull-time
AI Summary
A Field Engineer installs, configures, and maintains automated parcel locker systems and related IT infrastructure, performs remote and on-site maintenance, and supports users and vendors.
About this role
Field Engineer
PopBox is an automated parcel locker that allows you to send, receive,
and return a parcel conveniently. It will eliminate missed deliveries,
long waiting time, extra effort to return parcel, closing time and the
need to queue at depot. Our system allows convenience and flexibility to
businesses and consumers by increasing efficiency and lowering costs.
Responsibilities:
- Install and configure computer hardware, software operating system & tools, network, printer, scanner, other related device; perform regular maintenance.
- Investigate, diagnose, and solve problem on software, hardware, as well as network.
- Conduct remote/visit maintenance for all installed locker system.
- Support and provide solutions to locker user.
- Perform improvement / change locker components when needed.
- Coordinating with 3rd party vendor for locker maintenance, loading-unloading, relocation, etc.
- Support in setting / installing computer system in office.
Qualifications
Requirements:
- Bachelors Degree in Computer Science/Information Technology or Computer Engineering or Electrical Engineer.
- At least 1 year of working experience in the same field.
- Understand concept of network, software, hardware/PLC (Proggramable Logic Controller), and IT Support.
- Excellent communication and interpersonal skills.
- Able to communicate well in English (spoken and written).
- Detail and result oriented.
- Excellent analytical skill.
Skills
Computer HardwareHardware TroubleshootingIT SupportNetwork+Network TroubleshootingOperating System InstallationPLCPrinterScannerSoftware Troubleshooting
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.