Role Overview:
We are seeking a detail-oriented and tech-savvy Operations Support Specialist to join our team. This role involves hands-on work with hardware and software tools to collect, process, and manage operational data. The ideal candidate will have strong organizational and communication skills, a proactive mindset, and the ability to adapt in dynamic environments.
Key Responsibilities:
Accurate and timely collection, extraction and processing of data using proprietary software. Installing and testing hardware (requires use of technical/installation equipment). Identify and troubleshoot recurring problems and work with team to make improvements Raise dependencies and risks when performing operations Support device inventory maintenance and setup and prepare devices for operations
Minimum requirements:
Ability to work both independently and within a team Ability to efficiently plan, document, and communicate status on projects.Strong verbal and written English communication skills with the ability to communicate cross-functionally with local and Global teams/stakeholders Ability to navigate ambiguity and make quick course corrections when necessary Aptitude for learning new technologies Strong organizational skills and superior attention to detail Strong analytical and problem-solving skills Ability to meet deadlines and schedules and be accountable Willingness and ability to travel within city limits as well as in the region Ability to work on feet for several hours and in indoor/outdoor environments during all types of weather (up to 10 miles per day) Clean driving record and a valid Driver’s License
Preferred Qualifications:
BA or BS degree or equivalent practical experience. Experience using Android, iOS, or in-development tools, Familiarity with Mobile & web technologies
