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Posted 3 days ago

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Field Service Intern

MO, USRemote

AI Summary

Supports field mentors during system installation, performs routine on-site repairs and preventative maintenance on Waters analytical systems, and assists service specialists with customer relationship management and documentation.

About this role

Overview

Waters Corporation is always looking to hire outstanding future talent for our company. The Waters Service Team is looking to hire a summer intern out of our customers in the St. Louis, MO metropolitan area. This internship is a phenomenal opportunity to gain real-world experience while working at the world's leading specialty measurement company. This internship will last approximately ten weeks, and the program will commence in the spring/summer of 2027.

Waters is focused on:

Groundbreaking Life-Science Innovation: With our scientific expertise, we aim to solve problems that matter. We develop innovative analytical technologies to catalyze groundbreaking advancements in drug discovery, propel clinical development, and ensure the safety and quality of both small and large molecule therapies, including novel modalities such as Cell & Gene Therapy and mRNA.

Diversity, Equity and Inclusion: Our people are paramount in enabling us to solve problems that matter. Waters are committed to fostering a diverse and inclusive workplace that is representative of the societies we live in. Our approach to Diversity, Equity, and Inclusion (DEI) is designed to shift attitudes, foster inclusive behaviors, and encourage increased representation of employees with diverse backgrounds.

Global Impact: With operations in over 35 countries and a global team of around 7,600 employees, our work goes beyond life sciences. We contribute to ensuring the safety of food and water, such as precise PFAS measurements, and advancing new materials and technology, including batteries for electric vehicles.

Responsibilities

  • Supporting the field mentor during system installation, conducting routine on-site corrective repairs and (PM) preventative maintenance on Water’s systems.
  • Assisting Field Service Specialists on the Alliance Systems and supporting a team of service specialists whose purpose is to build & maintain relationships with customers and provide them with best-in-class solutions.
  • Assisting with performance maintenance planning, organization, and documentation.
  • Engaging with the customers of Waters and assisting with evolving our deep relationships which includes visiting the various locations of our customers with your mentor.
  • Attending mentorship sessions within the Sales and Services organization.

Qualifications

At Waters, we view the internship program as a mutually beneficial opportunity designed to equip student's real world experience, while learning from industry leaders in their functional area of choice. Our goal is that an internship at Waters will enable you to build your network as an early career professional, fast tracking your future career prospects and setting you up for success in the job market. A few key attributes we are seeking in intern candidates include:

Curiosity: Individuals across the organization are passionate about working with and developing students who have a passion for their subject area and a knack for problem solving.

Courage: We admire individuals who challenge the status quo, take on leadership roles, and embrace challenges outside their comfort zones.

Compassion: We expect our team members to embody empathy in their work, fostering ethical professionalism, collaboration, active listening, and a commitment to continuous learning and growth.

Qualifications specific to this role:

  • Currently pursuing a B.A. or B.S. degree in Chemistry or Biology or related field.
  • Proven ability to critically evaluate the situation at hand with solid verbal and written communication skills.
  • Having the skills to understand and work with machinery, and can demonstrate a high level of customer service.

If you would like to learn more about student opportunities, click here

Click here to learn more about our Diversity, Equity and Inclusion (DEI) commitment where we have the highest score of 100% rating on the 2022 Corporate Index, CEI, the annual scorecard for LGBTQ+ workplace equality

Skills

Alliance SystemsCorrective RepairsCustomer ServiceDocumentationPerformance Maintenance PlanningPreventative MaintenanceSystem Installation

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