Field Services Supervisor (EM25165)

Job # EM25165

**Job Title ** Field Services Supervisor

**Office Location ** Houston, TX preferred

**Business Function/Department ** Energy & Infrastructure Solutions / Field Engineering

**Sales Territory, if applicable ** N/A

**General Role Description **

Develop and maintain a field engineering organization to meet Mid-Range Plan (MRP) commitments within a set of capita and human resources on a rolling 12 – 16-month time horizon

**Role Accountabilities **

• Build and lead a team of committed and capable employees to ensure successful commissioning and services of products and systems delivered to clients

• Implement and monitor a process for efficient resource assignments for field services on projects

• Develop, monitor and manage field engineering capitalization budgets to meet business targets

• Implement and manage the process to acquire and monitor key information on project performance, for example, sales, costs, margin and schedules, on assigned projects

• Recommend adjustments to field services execution plans as needed to ensure project margins targets are achieved

• Implement and manage a process to provide project status updates to business and functional units, and customers, and proactively recommend improvements

• Identify opportunities, initiate and lead process improvement initiatives in the organization

• Monitor skill base within the team and report opportunities for skills improvement to immediate manager

• Ensure the skills database is accurate and current

• Ensure team members possess the knowledge and are trained to meet current and future needs per the business unit (BU) MRP

• Ensure client issues are resolved, at job site if necessary. Escalate to appropriate management as needed

• Cooperate with other functional groups and other group companies to ensure projects are executed successfully

• Monitor and ensure compliance to business and technical processes

**General Employee Accountabilities **

• Bring full effort to bear on tasks assigned by manager

• Give manager best advice

• Give earliest notice when work cannot be delivered as specified

• Cooperate and collaborate with peers and interact cross-organizationally as specified by manager

• Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment

• Comply with all Company policies, practices, and procedures and all regulations and laws

• Recommend viable improvements proactively

• Ensure effective utilization of business tools and processes

**Manager Accountabilities **

• Build and lead a team of committed and capable employees

• Plan for, appropriately assign, resource, and integrate the work of the team

• Lead, expect, and implement continuous improvement

• Own the output of the team

• Ensure team members fulfill functional and general employee accountabilities

• Exercise effective managerial leadership to include

• Two-way managerial team working

• Fair and just treatment of direct reports

• Context setting

• Planning

• Task assignment

• Ongoing performance management

• Coaching

• Selection and orientation

• De-selection and dismissal

Requirements

**Minimum Qualifications **

• Bachelor of Science in Electrical, Electronic, Mechanical or Computer Engineering or related field or equivalent via education and/or experience
• 2 years of program/project management, engineering management, or other related management experience
• 2 years of experience specifying, designing and/or commissioning electrical and automation systems for metals, material handling, paper, or general industries
• Demonstrated success leading teams to accomplish business goals
• Demonstrated successful working relationships with customers, suppliers, and other internal and external contacts
• Demonstrated successful and positive leadership, interpersonal, organizational, administrative, and communication skills
• Demonstrated continuous improvement in areas of responsibility
• Proficiency in Word, Excel, PowerPoint, Outlook, a project management software, and an ERP business system
• Availability to travel domestically and internationally, approximately 50%, sometimes on short notice

**Preferred Qualifications **

• Demonstrated success leading remotely located teams

• Demonstrated experience in the review of commercial terms and conditions of large value services contracts to ensure risk to business is at acceptable levels

• Demonstrated success managing financial results to plan in a manufacturing or industrial services environment

• Proficiency in MS Projects, PowerBI, and Oracle

Link to TMEIC Corporation Americas website:https://www.tmeic.com/. To be considered an applicant for any available positions, individuals must complete an online job application for each posting. A resume may be attached to the online application but is not considered a substitute for the information in the application. Applications will be considered only for the specific position for which the application is submitted.

EEO/AA/M/F/Vet/Disability Employer