
D-Fend Solutions
Posted 4 months ago
Field Training and Support Engineer
WashingtonOn-siteFull-time
AI Summary
Seasoned field engineer leads trainings, supports customers, and manages partners for RF-based C-UAS hardware/software deployments.
About this role
Join D-Fend Solutions — where technology meets purpose.
As the global leader in cyber-takeover counter-drone technology, we develop advanced solutions that keep airspaces safe from evolving drone threats. Our team — including veterans of elite military tech units — pushes boundaries every day to deliver smarter, faster, and safer protection for customers worldwide.
If you’re passionate about cutting-edge technology, real-world impact, and working in a collaborative, high-energy environment — we’d love to have you on board.
Become a D-Fender. Shape the future of airspace security.
Scope:
We are seeking a proactive and seasoned Field Training and Support Engineer to serve as the technical cornerstone of our U.S. Customer Success organization. You will be at the forefront of drone safety and security technology, working in a fast-paced environment where your leadership directly impacts national security and public safety. In this role, you will be the primary product expert for D-Fend’s cutting-edge counter-UAS (C-UAS) hardware and software. You will be responsible for empowering our customers and service partners through world-class training, while providing high-level technical support.
This is not a junior position; we require a leader who can navigate complex Radio Frequency (RF) environments, manage third-party service partners, and ensure our clients are mission-ready
Key Responsibilities:
Qualifications & Requirements:
Operational Requirements:
Ability to work in the McLean, VA office (this is an in-office position)
Ability to travel domestically and occasionally internationally to customer sites (Estimated 50 to 75% depending on training schedule).
Skills
C-UASCustomer TrainingEngineeringFAA Part 107 (preferred)Field Service ManagementHardware DeploymentOn-site SurveysRemote Pilot OperationsRFRF EnvironmentsSoftware InstallationSOW CreationSystem TestingTechnical DocumentationTelecommunicationsThird-party Partner ManagementTraining Curriculum Development
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