Fire Protection & Plumbing Associate Director

Position Title:Fire Protection & PlumbingAssociate Director

Position Location:Remote - workvirtually fromanywhere in the United States

Salary

DLB recognizes salary ranges from jobboardsdo not necessarily reflect our pay ranges. In many instances we out-compete those ranges for well-qualified candidates.

Job Summary

TheFire Protection and PlumbingAssociate Directorwillregularly interact with Senior Directors, other directors andExec Teamon matters concerning several functional areas, divisions, and/or customers. This person willbe involved in developing,modifying, and executing Department policies related tofire protection andplumbingstaffing and design that affect operations, standards, QAQC, training and execution. Will manage activities within the Program and Project Management section of the Design Department.

TheFire Protection and PlumbingAssociate Directorwillreceive work in the form ofobjectivesfrom Directors and Exec Team anddeterminehow to use resources to meet schedules and goals. Willidentifygaps and areas for improvement in their area of expertise within Department level operations and work with Directors to develop plans for implementation. Willberesponsible forthe execution of plans.

TheFire Protection and PlumbingAssociate Directorwill communicate andoperatein line with organizational goals and values, as well as departmentalobjectives.

Essential Functions

Tactical Leadership and Strategy Execution(25%)

• Collaborate with senior management to develop and refine a strategic plan in alignment with the organization'sobjectives.

• Work with executive leadership toidentifyand prioritize initiatives that support organizational growth and development.

• Review and adjust policies, programs, and practices to ensure they meet current andnear-futurebusiness needs.

• Develop strategies to attract, develop, andretaina competent and diverse team.

• Lead and support change management initiatives, fostering a culture of continuous improvement.

• Communicate and execute strategic plans, ensuring alignment with the organization'sobjectives.

• Oversee operational units,demonstratingadaptabilityand experience in handling challenges.

• Make informed decisions on significant operational matters.

Organizational Management and Policy Execution(25%)

• Oversee operational units,demonstratingadaptabilityand experience in handling challenges.

• Make informed decisions on significant operational matters.

• Shape and enforce company-wide policies, ensuring they align with immediate operations and broader organizational goals.

• Ensure efficient allocation andutilizationof resources, including budgets, to meet departmental requirements and strategicobjectives.

• Oversee specific functional areas, managing planning, staffing, and budgeting processes.

• Guide and support teams, fostering a culture of continuous improvement.

Accountable for Client Relationship and Strategic Program Management(25%)

• Engage and build relationships with clients through scheduled touchpoints, understanding their needs, and communicating value.

• Act as the primary liaison for escalated issues, managing client expectations, and ensuring efficient program execution.

• Solicit feedback to refine processes and enhance the client experience.

• Evaluate client financial performance using quarterly filings and other sources.

• Align DLB's offerings with client strategicobjectivesand drive new business opportunities to meet revenue goals.

• Collaborate with DLB management to enhance service delivery, forecast costs & revenues, and strategize for both short-term and long-term growth.

• Lead business development initiatives andutilizeCRM/ERP tools for pipeline management

• Collaborate with internal stakeholders to set and achieve sales targets and develop program strategies.

• Participate in both client-specific and internal reviews, presenting program achievements and financial data.