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Food Expeditor

Bell GardensOn-siteFull-time

AI Summary

Ensures smooth and timely flow of orders from servers to the kitchen, checks dishes for accuracy and presentation, assists in final preparation, and maintains quality and sanitation standards in a fast-paced casino restaurant environment.

About this role

Overview

Parkwest Bicycle Casino is seeking for a Food Expeditor for our Food & Beverage team! This position requires a keen eye for detail, excellent communication skills, and the ability to work in a fast-paced environment.

Qualified candidate for the Food Expeditor ensures the smooth and timely flow of orders from servers to the kitchen, checks dishes for accuracy and presentation, assists in final dish preparation, maintains fast service, handles customer complaints, and upholds quality and sanitation standards. Assist in areas as needed or assigned.

Responsibilities

  • Ensure the efficient flow of orders from the servers to the Requires full knowledge and understanding of menu.
  • Ensure orders are being prepared with the correct priority.
  • Assist in the final preparation of dishes.
  • Communicating customer complaints or modifications back to the cooks.
  • Check dishes before delivery for accuracy, presentation and temperature
  • Deliver orders via robot to maintain fast service.
  • Assist with delivering food to restaurant tables and bar, when available.
  • Checks that all dishes match a ticket including modifiers and special instructions prior to delivery; ensures orders are complete.
  • Communicates any issues that arise with guest dissatisfaction to the supervisor/manager.
  • Assists in cleaning tables and ensures that all areas are clean and maintained in safe condition.
  • Maintain complete knowledge of all menu items.
  • Must be available to work any given shift, including weekends and holidays.
  • Support the team by anticipating the need for and providing help as needed.
  • Communicate effectively with others, reports incidents, hazards and problems to leads, supervisors, and/or managers.
  • Other job-related duties as assigned.

Qualifications

  • Must be able to pass mandatory screening including a background check, and drug test.
  • Must possess a California Food Handler Card.
  • Must be at least 21 years of age.
  • Able to deal effectively and interact well with customers and co-workers.
  • Able to resolve problems/conflicts in a diplomatic and tactful manner.
  • Available for work which may include weekends and evening scheduling and ready for all programs and activities.
  • Able to work any given shift including weekends and major holidays.
  • Able to communicate clearly with team members.
  • Able to work independently.
  • Able to work within a team environment.
  • Requires strong organizational skills and the ability to multi-task effectively.

Education: High school diploma or equivalent.

Experience: 1-2 years’ experience as a previous Food Expeditor in a facility of comparable quality desired or combination of education and experience.

Physical and Mental Requirements:

  • Excellent verbal and written communication skills.
  • Must be able to lift and carry tools, supplies, and inventory up to 35 pounds.
  • Must be able to perform all essential duties with or without accommodation.

EEO Statement

Parkwest Casino is an equal opportunity employer. All employment decisions are made without regard to race (including hair texture and protective hair styles), color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding Team Member wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws.

Min

USD $22.00/Hr.

Max

USD $22.00/Hr.

Skills

California Food Handler CardCustomer Complaint ResolutionDish PresentationFood SafetyMenu KnowledgeMulti-taskingOrder ManagementOrganizational SkillsRobot Delivery SystemsSanitation StandardsTable ServiceTemperature Control

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