Forward Deployed Engineer
AI Summary
A Forward Deployed Engineer at Confido partners directly with enterprise customers to translate real-world financial workflows into production software, implementing integrations and platform extensions during onboarding and implementation.
About this role
Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale.
Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more.
We’ve achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum.
The Role
Location: New York, NY (Relocation supported)
We are looking for a Forward Deployed Engineer to work directly with enterprise customers to turn real-world financial workflows into production software.
This role sits at the intersection of engineering, product, and customer implementation.
You’ll help customers go from kickoff → live while shaping the core platform.
What You'll Do
Work directly with enterprise customers during onboarding and implementation
Translate operational workflows into scalable Confido product features
Build integrations with customer systems and data sources
Extend the platform to support complex financial workflows
Identify product gaps and collaborate with product/engineering to close them
Typical projects include:
AI-powered document ingestion for financial data
Retailer and freight portal integrations (ex: Kroger)
Financial analytics and forecasting pipelines
Internal tools and customer-facing product features
What We're Looking For
Required
2+ years of software engineering experience
Strong backend or ML/AI background
Comfort working directly with customers and ambiguous problems
Nice to Have
Experience with data pipelines, AI systems, or integrations
Strong communication and product intuition
Interest in early-stage startups and high ownership roles
CS degree or equivalent experience
Stack
Backend: Rails, Python
Frontend: Typescript, React, Vue
Data: Postgres, Snowflake
Infra: AWS, Datadog, Appsignal, Mezmo
Product Analytics: PostHog
AI: Claude SDK + foundation models
Confido provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Skills
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