Forward Deployment Engineer
AI Summary
Deploys and builds AI agents for hotel operations at Lance, putting the product into live hotels, integrating with their software, and shipping fixes when issues arise. Requires 1+ years of shipping or deploying software for real customers, coding ability, and strong communication with hotel GMs. Not a support or MTS role.
About this role
Lance (YC W26) builds AI agents that run hotel operations. Reception, sales, housekeeping. We're one of YC's fastest growing companies, scaling to $2.2M contracted.
This role deploys and builds. You put Lance into live hotels, make it work on their actual software, and ship the fix yourself when it breaks. SWE titles are good. Operators who can build are better. Not a support job. Not Member of Technical Staff.
You
1+ years shipping software or deploying it for real customers
Can write code and talk to a GM without a translator
T30 school, or the equivalent in what you have actually done
US authorized, San Francisco
Screen people who feel off.
Skills
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