Fraud Analyst, Uganda

Key Responsibilities

• Investigate and collect information on fraud-related activities (eg, tampering, identity theft, Impersonation, Scammers) within the business.
• Liaise with the Field Team/ Call center to identify fraudulent cases and follow them up for closure.
• Liaise with different law enforcement agents to close reported fraud/tampering cases.
• Serve as a witness in legal cases that arise in the field on behalf of the company
• Prepare regular reports from the field on fraud-related activities and escalate
• Educate staff on fraud and its impact on the business.

Skills, Knowledge & Expertise

• Bachelor’s degree/Higher National Diploma in a related field of Criminal justice/Criminology/Sociology/ Psychology /Security studies, and Risk Management
• Minimum 3 years of experience in the same or a related role
• Relevant certification in Criminal Investigations, Fraud Management, or Business Analytics is an added advantage.
• Excellent written and oral communication skills
• Good people skills
• Good planning and organizational skills
• Ability to collaborate with Stakeholders.
• Ability to work on task with minimum supervision

Benefits

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.