Freight Auditor | Dayshift

Location: Leon

Schedule: Monday to Friday 07:00-16:00

Additional Benefits:

• $1,000 MXN grocery vouchers

• $500 MXN punctuality bonus

• 4% saving fund

English Level: B2 Intermediate
Salary: $13,000 MXN gross

The purpose of this position is to use independent judgment and discretion to evaluate accuracy and savings opportunities in pricing and service for customers.
Duties and Responsibilities include the following. Other duties may be assigned by team leads and above.

1. Consolidates and processes customer data into a usable and efficient format
2. Evaluates data for accuracy and completeness, applying knowledge of customer or carrier
specific rules for processing.
3. Identify, submit, track and resolve pricing or service related exceptions.
4. Determines and escalates discrepancies in the data and potential shortcomings in customer
processes.
5. Internal and external customer and carrier communication as needed. ie. meetings
6. Interacts professionally and promptly with coworkers and carriers to coordinate resolutions to
discrepancies and shortcomings.
7. Weekly, monthly, yearly and ad hoc audit reports.
8. Executes credit reconciliations and post-audit studies.
9. As directed, prepares oral or written presentations to management discussing areas of audit
concern, recommending corrective action, and suggesting improvements in operations and/or
cost reductions.
10. Develops and implements improved audit activities to increase efficiency and accuracy of
analysis.

Specialization:
1. Executes and verifies of all aspects of freight audits and rerates in a timely fashion.
2. Sets up and documents new and updated pricing into manual processes or proprietary systems.
3. Executes and verifies selected service and bill of lading audits as directed by management.
4. Executes corrected invoice research and resolution.
5. Contacts carriers and resolves pricing or service issues.
6. Documents and resolves rating process issues with IT.

Requirements:
1. Project coordination capabilities and experience working to the resolution of complex problems
2. An ability to ask questions for clarification
3. Critical-thinking capabilities around the complex information flows with ability to clearly articulate
understandings and processes to external as well as internal customers.

Skills:
Oral Communication Skills
Written Communication Skills
Diplomacy
Math Aptitude
Organization
Technical Communication
Professionalism
Customer Service
Project Management
Customer Relations
Time Management
Computer Literacy
Presentation
Negotiations
Problem Solving

Aviso de privacidad: (I). Responsable de la protección de sus datos personales. La empresa denominada FIP SOLUTIONS GROUP S. DE R.L. DE C.V. con domicilio en Avenida Naciones Unidas 6780 int 402, Loma Real, Zapopan, Jalisco, será la Responsable y por ende, quien dará tratamiento a sus datos personales. (II). Finalidades del tratamiento de sus datos personales. Se recaba, utiliza, almacena o transfiere sus datos personales, con las finalidades siguientes: proceso de reclutamiento y selección de Rapido Solutions Group a efectos de ajustar su idoneidad para ocupar determinada vacante, para la ejecución de ejercicios, pruebas y actividades de evaluación en general, envío de información de los candidatos a los clientes internos y externos relacionados con el proceso de reclutamiento y selección, resguardo de la información de los candidatos para oportunidades laborales futuras, registro en bases de datos internas para control y análisis de datos del área de reclutamiento y selección, asimismo, una vez que el candidato pasa a ser empleado, para el cumplimiento de obligaciones legales inherentes a la relación existente con Rápido Solutions Group, se resguarda la información con fines estadísticos y de control en las plataformas y software de administración de personal y en cuanto a los expedientes en físicos de empleados, se conservan por el tiempo estipulado por la Ley Federal del Trabajo. Para cualquier asunto relacionado con el aviso de privacidad puede ponerse en contacto al correo electrónico .