Front Desk Agent

Description

Key Responsibilities:

Oversee daily front desk operations, including check-ins, check-outs, and guest assistance.

Generate and distribute necessary reports for management review

Address guest inquiries, concerns, and special requests with professionalism and efficiency.

Maintain a clean, organized, and welcoming front desk area.

Other duties as assigned

We are an Equal Opportunity Employer.

Requirements

Proficient with computer systems, Hilton brand systems experience a plus

Strong communication and interpersonal skills

Ability to handle difficult situations and maintain professionalism

High school education preferred; relevant training and experience required

Previous experience in a hotel environment preferred