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Eyeland Optical Centers logo

Posted 11 days ago

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Front Desk Coordinator/Optical or Medical

Lehigh ValleyOn-siteFull-time

AI Summary

Greets patients, schedules appointments, and handles front desk duties at an optical or medical retail office.

About this role

Front Desk Receptionist - Optical or Medical Background

Receptionist needed for a fast-paced Optical Retail Office. As a receptionist you will be our company's first impression on our patients. It is your foremost responsibility to greet all patients and help them with the appropriate paperwork in a friendly, courteous, professional manner.

JOB DESCRIPTION

  • Welcome patients by greeting them in person or on the phone
  • Schedule patient appointments
  • Assist patients according to established protocols
  • Ensure patient information is accurate
  • Call and Confirm appointments
  • Pull patient files
  • Complete information on patient files
  • Various clerical duties
  • Answer phones

REQUIREMENTS

  • Previous related experience (Optical or Medical)
  • Knowledge of Vision and/or medical Insurance
  • High School Degree (GED)
  • Strong written and verbal skills
  • Computer literate
  • Ability to multitask
  • Excellent talent to interact with people in a positive, friendly, and courteous manner.
  • Dependable, punctual and able to work Saturdays and some nights.

Skills

Appointment ConfirmationClerical ProceduresComputer LiteracyFront Desk OperationsMedical InsurancePatient IntakePatient SchedulingVision Insurance

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