
Posted 11 days ago
Front Desk Coordinator/Optical or Medical
Lehigh ValleyOn-siteFull-time
AI Summary
Greets patients, schedules appointments, and handles front desk duties at an optical or medical retail office.
About this role
Front Desk Receptionist - Optical or Medical Background
Receptionist needed for a fast-paced Optical Retail Office. As a receptionist you will be our company's first impression on our patients. It is your foremost responsibility to greet all patients and help them with the appropriate paperwork in a friendly, courteous, professional manner.
JOB DESCRIPTION
- Welcome patients by greeting them in person or on the phone
- Schedule patient appointments
- Assist patients according to established protocols
- Ensure patient information is accurate
- Call and Confirm appointments
- Pull patient files
- Complete information on patient files
- Various clerical duties
- Answer phones
REQUIREMENTS
- Previous related experience (Optical or Medical)
- Knowledge of Vision and/or medical Insurance
- High School Degree (GED)
- Strong written and verbal skills
- Computer literate
- Ability to multitask
- Excellent talent to interact with people in a positive, friendly, and courteous manner.
- Dependable, punctual and able to work Saturdays and some nights.
Skills
Appointment ConfirmationClerical ProceduresComputer LiteracyFront Desk OperationsMedical InsurancePatient IntakePatient SchedulingVision Insurance
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