Front Desk Receptionist

Front Desk Receptionist for Shipping & Logistics Software Company

Fast growing logistics software company looking for highly motivated individual to assist in handling growth from new contract. We have secured extensive discounts with USPS and are in the process of becoming a certified software vendor. Need assistance with handling answering phones for new customers and USPS representative inquiries.

Duties include but are not limited to the following:

- Answering phones

- Answering questions from USPS Sales Representatives about software product

- Guiding customers through account setup

- Assist developers with customer support inquiries

- Documenting common customer questions and recording answers from developers and management

Experience answering phones.

Experience or knowledge of shipping small package or LTL freight is a plus.

Experience with Chrome, Google Docs, and Excel is a plus.

Normal Job Hours are Monday to Friday 8:30am -- 5:00pm. Located in Sarasota/Bradenton near the Sarasota airport.

90 day review with pay increase based on performance.

We do run back ground checks as well as drug screen.

Please submit your current resume to https://greatcloak.bamboohr.com/careers/23 for consideration of the position.

Thank you for your interest!