Front Desk Receptionist/Switchboard Operator

Front Desk Receptionist/Switchboard Operator

The front desk receptionist serves as the face of the company, and is often the first person whom the guests of the business meet. We are seeking an individual who can represent our company with integrity while handling basic administrative tasks. This candidate must comfortably interact with individuals of all professional levels.

Hours

• Shared position – approximately 20 hours per week
• Must have a flexible schedule
• This position may require weekend hours during events

Qualifications

Duties and responsibilities

• Operate telephone switchboard and redirect calls
• Greet visitors to the office in a professional and friendly manner
• Stay informed on company affairs to effectively address customer needs and answer questions
• Sort and distribute incoming mail, packages and deliveries
• Keep front desk tidy and presentable
• Additional responsibilities as needed
• Monitor company email and filter general inquiries, including donation requests
• Ensure office is adequately stocked with office supplies and place orders as needed

Qualifications

• Education – High school diploma, or GED equivalent
• Computer proficient, including Microsoft Office functions (Outlook, Word, and Excel)
• Good phone etiquette
• Strong oral communication skills
• Ability to think on your feet and handle challenging callers
• Timeliness
• Experience – Prior experience preferred in an Administrative role

Additional Information

All your information will be kept confidential according to EEO guidelines.