Front Of House
AI Summary
A Front-of-House team member welcomes and checks in clients, handles inquiries and basic admin, maintains studio cleanliness and organization, and represents Hagius in a fast-paced wellness environment.
About this role
Join our team as a new member of our Front-of-House.
We are a diverse team of young professionals, dedicated to creating the best possible experience for our clients and their journey to achieve their fitness and health goals. Our Front-of-House is an important part of our philosophy, which is not only focused on exercise itself but emphasizes the importance of the right environment to perform at a high level and to maintain this high level once it's reached.
We are looking for energetic, detail-oriented individuals with a passion for hospitality. We value personal initiative, engagement, a proactive mindset, and original ideas, fostering a work environment that is respectful, considerate, and team-oriented.
Tasks
- Representing Hagius as the first person clients meet when they enter Hagius
- Welcoming clients, checkin them in and helping them feel right at home
- Assist clients with their needs, turning any concerns into positive experiences
- Maintain cleanliness and organization in the studio
- Handle basic administrative tasks
- Warmly introduce the HAGIUS experience to newcomers, making them feel welcome and excited about our offerings
Requirements
- Proven hospitality experience (hotel, luxury retail, high-end fitness or wellness).
- Exceptional customer service skills with a strong focus on creating a welcoming environment for all clients.
- Excellent communication abilities, both verbal and written, to effectively interact with clients and team members.
- Ability to multitask and manage time efficiently in a fast-paced environment, ensuring smooth operations and client satisfaction.
- Previous experience in a front-of-house or reception role within the wellness, fitness, or hospitality industry is preferred.
- Strong organizational skills and attention to detail to maintain accurate records and support the operational needs of the studio.
Benefits
- Being part of a young and diverse team
- Contact with interesting clients
- Healthy and friendly workplace
- Free classes
We're excited to hear from you! Your application could be the start of an amazing journey with us. Don't hesitate to reach out - we can't wait to meet you and learn more about what you'll bring to our team!
Skills
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