Posted 24 days ago
Front of House / Receptionist - York
AI Summary
Manages the front desk and reception area at a hair and beauty salon, greeting clients, handling appointments, answering phones and emails, and supporting administrative tasks to ensure a welcoming client experience.
About this role
Front of House Superstar Wanted
RUSH Hair & Beauty - York
Are you warm, organised, and passionate about delivering outstanding customer service? RUSH Hair & Beauty is looking for a friendly, customer-focused Front of House professional to join our York salon.
As the first point of contact for our clients, you’ll play a key role in creating a welcoming, professional, and stylish salon experience.
Hours: Full-time, 45 hours across 5 days (including some weekend work)
The Role
- Greeting clients and delivering exceptional customer service
- Managing appointments and maintaining the salon schedule
- Answering phone calls, emails, and client enquiries
- Supporting the salon team with administrative tasks
- Maintaining a clean, organised, and professional reception area
- Ensuring every client feels valued from arrival to departure
What We’re Looking For
- Previous experience in a customer service or front of house role (salon or spa experience preferred)
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong organisational and time management skills
- Friendly, professional, and confident manner
- Proficient computer skills; experience with booking systems is an advantage
- Availability to work weekends
Perks & Benefits
- Up to £12.71 per hour
- 40% friends and family discount on all hair and beauty services
- Up to 20% discount on professional homecare products
- 28 days annual leave (pro rata, inclusive of bank holidays)
- Clear career progression opportunities including Management, Head Office, Recruitment, Training and more
If you enjoy working with people, thrive in a professional salon environment, and are looking to grow your career with an award-winning brand, we would love to hear from you.
Skills
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