Posted 3 days ago
Front Office Administrative Assistant
AI Summary
Supports the administrative and dispatch team for the Lebanon, NH district by coordinating daily activities, processing customer account adjustments, handling deposits and escalations, and greeting visitors.
About this role
As a Front Office Administrative Assistant, you will be a vital part of the Company by directly supporting and completing the day-to-day activities that support the administrative/dispatch team for our Lebanon, NH District. The role is responsible for coordinating and monitoring confidential activities that support the district towards overall success.
What We Offer:
Work Environment – Be a part of a collaborative environment that cultivates individual growth!
Competitive Compensation – Including an annual bonus plan, and 401k company matched up to 4%
Flexible Benefits Plan – in effect on the first day of the month following the date of hire and offers three levels of coverage to select from to meet your unique, personal needs.
Wellness Support – With 24/7 access to our Employee & Family Assistance Program
Your Responsibilities:
Tracking and assisting on hitting deadlines for various projects
Process adjustments to customer accounts timely and accurately
Demonstrate strong initiative on trouble shooting and research
Ensure proper customer follow-up
Processing daily deposits
Handling customer escalations
Supporting the Input team to meet their billing obligations.
You will be the face of the company for all visitors, assuring all customers and visitors are greeted properly
Your Skills:
Ability to multi-task and manage time effectively
Strong decision-making skills
Ability to work in a fast-paced environment
Strong written and verbal communication skills
Strong customer service skills
Out of the box thinking
Strong analytical skills
Your Experience:
Post-secondary education, certificate program in business or a related field, or equivalent experience
2+ years of experience working in an administrative capacity
The expected hourly range for this position is $23.00-$28.75. Placement within range will be based on relevant experience, qualifications, and skills
Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’screated when our people from different backgrounds, identities, cultures and experiences share their unique perspectives.Diversity is key to our success and inclusion is everyone’s responsibility.
Job Requirements - Work Experience
Job Requirements - Education
Skills
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