Front Office Coordinator

Overview

HealthPro Heritage has a great Full-time Front Desk- Physical Therapy department for our busy Physical Therapy Department at The Hebrew Home- Riverdale, NY. The Physical Therapy Office Manager is responsible for overseeing the daily operations of the clinic to ensure a smooth and efficient workflow. This includes scheduling patient appointments, managing patient check-ins and check-outs, and coordinating with therapists to optimize the daily schedule.

Wage ranges: $17.50-$20 hourly

Why Choose HealthPro Heritage?

• Purpose-Driven Work: Be part of a mission-driven organization dedicated to compassionate care and innovative therapy solutions.
• Growth Opportunities: Enjoy continuous learning and development opportunities tailored to support your professional growth.
• Collaborative Culture: Thrive in a supportive environment where teamwork, respect, and open communication are at the heart of everything we do.
• Commitment to Excellence: Join a team recognized for clinical expertise and commitment to delivering high-quality care and outcomes.
• Competitive Benefits Package: Enjoy competitive compensation along with a comprehensive benefits package designed with YOU in mind!

Join Us in Making a Difference

At HealthPro Heritage, we offer a fulfilling career where you can positively impact lives and achieve personal and professional growth. As a therapist-led, diverse organization, we provide clinical services across various settings, including nursing facilities, retirement communities, hospitals, home care, and pediatric schools and clinics. Join us to be part of a team that values your skills, listens to your input, and makes a meaningful difference in the community.

Responsibilities

• Handle patient inquiries and provide exceptional customer service

• Verify insurance information and maintain accurate patient records

• Ensure all documentation is complete, organized, and up to date

• Supervise administrative staff and support their daily tasks

• Manage office supplies, equipment, and overall clinic operations

• Maintain compliance with clinic policies and healthcare regulations

• Foster a positive patient experience and address any scheduling or operational issues

• Support the overall goals and efficiency of the physical therapy team

Qualifications

• Previous experience in office management, preferably in a healthcare or physical therapy setting

• Strong organizational and multitasking skills to manage patient scheduling, staff coordination, and administrative workflows

• Excellent communication and interpersonal skills for professional interaction with patients, therapists, and team members

• Proficiency with electronic medical records (EMR) systems, Microsoft Office, and other administrative or scheduling software

• Attention to detail and strong problem-solving abilities

• Commitment to providing a positive patient experience

• Background in billing, insurance verification, or basic accounting is a plus